TP-LINK TD-W8960N V1 Troubleshooting Guide download pdf

ADSL Modem Problem Quick Troubleshooting Flowchart

Suitable for TD-8810\TD-8840\TD-W8910G\TD-W8920G\TD-W8960N

Step1 Log into the setup page of the modem;

If the customer could not log into the setup page, please check the ethernet cable\IP

address of the computer\web-browser\power adapter of the modem;

Step2 Check the Link Rate

Check the Link Rate (Upstream and Downstream) on the Device Info Page;

If the numbers of Link Rate are normal, that means the ADSL line is synchronized;

If there is nothing in the Link Rate table, that means the ADSL line is not connected or not

synchronized;

Solution：

1、 Check the ADSL line and filter, make sure they are connected correctly;

1 2 3

Summary of Contents

Page 1 - Step2 Check the Link Rate

ADSL Modem Problem Quick Troubleshooting Flowchart Suitable for TD-8810\TD-8840\TD-W8910G\TD-W8920G\TD-W8960N Step1 Log into the setup page of the mod

Page 2

2、 Reboot the modem; 3、 After the reboot, if the ADSL line still not synchronized, maybe we need contact the ISP to check the line; Step3 Check the

Page 3 - Step4 Default Gateway

Step4 Default Gateway If the modem already has the default gateway parameter, that means the modem is connected to the ISP (Internet service

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TP-LINK TD-W8960N V1 Troubleshooting Guide

Browse online or download Troubleshooting Guide for Modems TP-LINK TD-W8960N V1. TP-Link TD-W8960N V1 Troubleshooting User Manual

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