TP-LINK TD-W8901G User Manual

TP-LINK TD-W8901G Wireless Modem Router Advanced Troubleshooting Guide Released on 2009.09.25 Version 1.0

10 / 15 Q4. What can I do if I cannot access the web-based configuration page? 1) Configure your computer’s IP Address (TCP/IP settings); For Windows

11 / 15 Double-click Internet Protocol (TCP/IP) Select Obtain an IP address automatically Select Obtain DNS server address automatically 2)

12 / 15 For Windows Vista OS Go to Start > Settings > Control Panel Click View network status and tasks Click View status Click OK

13 / 15 Click Properties Double-click Internet Protocol Version 4 (TCP/IPv4).

14 / 15 Select Obtain an IP address automatically 3) Configure your IE browser Open your Internet Explorer web browser, click T

15 / 15 Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot

2 / 15 Content Summary ...

3 / 15 Summary This document attempts to provide the basic procedures for troubleshooting TD-W8901G modem router problem. Troubleshooting Flow Char

4 / 15 Check 2 The indicator lights on the front panel of the modem router are used to verify the unit’s operation and status between your modem, PC

5 / 15 Note 1 Open a web browser (either of Windows Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome, Opera or any other web browser)

6 / 15 Resolution 1 Some software or games requires the special ports to be opened on the modem router, for example: Web Server (TCP Port 80), FTP Se

7 / 15 Resolution 5 1、 Go to the Status page, click System Log, and check the log whether reports “PAP: login to remote failed; please check user/psw

8 / 15 3、 Check the Access Management – Filter page, check the active URL filter rules, you can remove all the rules or change them to “Active – No”

9 / 15 Note Appendix - FAQ Q1. How do I restore my modem’s configuration to its factory default settings? Q2. What can I do if I don’t know or